Effective Date: 24-02-2025

Welcome to Zia-e-Madani Travels! We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please do not use our website or services.

1. Information We Collect

We may collect the following types of information:

Personal Information

• Name, email address, phone number, and mailing address.

• Date of birth, gender, and passport details (for travel bookings).

• Payment information (credit/debit card details, billing address, etc.).

• Travel preferences, special requests, and dietary requirements.

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Non-Personal Information

• IP address, browser type, device information, and operating system.

• Website usage data, such as pages visited, time spent on the site, and referral URLs.

• Cookies and tracking technologies (see Section 5 for more details).

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2. How We Use Your Information

We use your information for the following purposes:

• To process and manage your travel bookings, reservations, and payments.

• To communicate with you about your bookings, updates, and travel-related information.

• To personalize your experience and provide tailored travel recommendations.

• To improve our website, services, and customer support.

• To send promotional offers, newsletters, and marketing communications (with your consent).

• To comply with legal obligations and protect against fraudulent activities.

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3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We may share your information with third-party service providers (e.g., airlines, hotels, tour operators) to fulfil your travel bookings.

• Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

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4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. These measures include:

• Using secure servers and encryption technologies for sensitive data.

• Regularly updating our security practices and systems.

• Limiting access to your information to authorized personnel only.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyse website traffic, and personalize content. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: You can request a copy of the personal information we hold about you.

• Correction: You can update or correct your information by contacting us.

• Deletion: You can request the deletion of your information, subject to legal obligations.

• Opt-Out: You can unsubscribe from marketing communications at any time by clicking the "unsubscribe" link in our emails.

To exercise these rights, please contact us at contact@ziaemadanitravels.com

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Zia-e-Madani Travels

Email: contact@ziaemadanitravels.com

Phone: +91-9682363730

Address: K.P Road, Aishmuqam, Nearby New Age GYM Centre

Thank you for choosing Zia-e-Madani Travels. We value your trust and are committed to safeguarding your privacy.

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