Terms and conditions
Welcome to Zia-e-Madani Travels! These Terms and Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these terms. If you do not agree with any part of these terms, please refrain from using our services.
1. Acceptance of Terms
By using Zia-e-Madani Travels' website or booking any services through us, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. These terms apply to all users, including but not limited to visitors, customers, and contributors.
2. Booking and Reservations
Accuracy of Information: You are responsible for providing accurate and complete information during the booking process, including personal details, travel dates, and payment information.
Confirmation: Bookings are confirmed only after full payment is received and a confirmation email is sent by Zia-e-Madani Travels.
Changes and Cancellations: Any changes or cancellations to bookings must be made in accordance with our cancellation policy.
3. Payments
Pricing: All prices listed on our website are subject to change without notice. Final pricing will be confirmed at the time of booking.
Payment Methods: We accept payments through secure online payment gateways. By providing payment details, you confirm that you are authorized to use the chosen payment method.
Taxes and Fees: All applicable taxes, fees, and surcharges will be clearly displayed during the booking process.
4. Travel Documents
Passports and Visas: It is your responsibility to ensure that you have valid passports, visas, and other required travel documents. Zia-e-Madani Travels is not liable for any issues arising from incomplete or invalid documentation.
Health and Safety: You are responsible for complying with all health and safety requirements, including vaccinations or travel advisories, for your destination.
5. Cancellation and Refund Policy
Cancellation by You: Cancellation requests must be submitted in writing. Refunds, if applicable, will be processed based on the timing of the cancellation and the terms of the service provider (e.g., airlines, hotels).
Cancellation by Us: Zia-e-Madani Travels reserves the right to cancel or modify bookings due to unforeseen circumstances (e.g., natural disasters, political unrest). In such cases, we will offer alternative arrangements or a full refund.
No-Shows: No refunds will be provided for no-shows or unused services.
6. Liability and Responsibility
Third-Party Services: Zia-e-Madani Travels acts as an intermediary between you and third-party service providers (e.g., airlines, hotels, tour operators). We are not responsible for any acts, omissions, or breaches by these providers.
Travel Risks: You acknowledge that travel involves inherent risks, including but not limited to accidents, illnesses, and natural disasters. Zia-e-Madani Travels is not liable for any loss, injury, or damage arising from such risks.
Limitation of Liability: Our liability is limited to the total amount paid for the booking. We are not liable for indirect, consequential, or incidental damages.
7. User Conduct
You agree to use our website and services in a lawful and respectful manner.
Prohibited activities include, but are not limited to, unauthorized access, data scraping, and any form of harassment or abuse.
8. Intellectual Property
All content on the Zia-e-Madani Travels website, including text, images, logos, and trademarks, is the property of Zia-e-Madani Travels or its licensors. Unauthorized use, reproduction, or distribution of this content is strictly prohibited.
9. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our services, you consent to the practices described in the Privacy Policy.
10. Amendments
Zia-e-Madani Travels reserves the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated terms.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of State of India. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in India.
12. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Zia-e-Madani Travels
Email: contact@ziaemadanitravels.com
Phone: +91-9682363730
Address: K.P Road, Aishmuqam, Nearby New Age GYM Centre
Thank you for choosing Zia-e-Madani Travels. We look forward to serving you and making your travel experience unforgettable!
Last Updated: 24-02-2025